Free Shipping on Orders over $600 | All Prices Include GST | Create a Quote in the Cart
Copyright © 2026 CompuBox
ABN: 17 165 594 276
Address: Level 2, 802 Pacific Highway, Gordon NSW 2072
E-commerce software by Neto
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern CompuBox’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘CompuBox’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Level 2, 802 Pacific Highway, Gordon, NSW, 2072. Our ABN is 17 165 594 276. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
This policy explains how CompuBox collects, uses, shares and protects your personal information, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
We never sell, rent or trade your personal information.
We collect what we need to process and deliver your orders.
Unsubscribe from marketing emails at any time.
Ask to see or correct the information we hold about you.
We collect personal information that is reasonably necessary to sell and deliver products to you and support your business. This may include:
We do not store your credit card details — see our Security Policy. You can browse our website without telling us who you are, but we need your details to process an order or respond to an enquiry.
We collect personal information directly from you when you create an account, place an order, request a quote, subscribe to our newsletter, or contact us. We also collect some information automatically when you use our website (see Cookies & Analytics).
We use your personal information to:
We do not use your personal information to make decisions about you by solely automated means that could significantly affect your rights or interests.
We do not sell, rent or trade your personal information. We only share it where needed to run our business, including with:
We require our service providers to handle your information securely and only for the purpose we provide it.
Some of our service providers, such as our analytics, advertising and customer-support tools, may store or process information outside Australia, including in the United States. Where this happens, we take reasonable steps to ensure those providers handle your information in a way that is consistent with the Australian Privacy Principles.
We will only send you marketing emails if you have agreed to receive them or where otherwise permitted under the Spam Act 2003 (Cth). Every marketing email includes an unsubscribe link, and you can opt out at any time by clicking it or by contacting us. We will still send you essential messages about your orders.
Our website uses cookies — small files stored by your browser — to keep your cart and login working, remember your preferences, and understand how our site is used.
We use Google Analytics to measure website traffic and Google Ads to show relevant advertising, including on other websites. These tools may use cookies to collect information about your visits. You can learn more about how Google uses this data at Google’s privacy page, and opt out of personalised ads through Google Ad Settings.
You can set your browser to block or delete cookies, but some parts of our website, such as the cart and checkout, may not work properly without them.
We hold personal information electronically — in our e-commerce platform, email, accounting and other business systems, some of which are run by our service providers — and occasionally in hard-copy form, such as printed order paperwork. We keep it only for as long as we need it for the purposes above or as required by law (for example, tax records), then securely destroy or de-identify it.
We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access, modification or disclosure, and to destroy or de-identify it when it is no longer needed. Read our Security Policy for details, including how we respond to a data breach.
You can ask to access the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete. Many details can be updated yourself by logging in to My Account. For other requests, contact us using the details below. We will respond within a reasonable time, usually within 30 days, and there is no charge to make a request. If we can’t give you access or make a correction, we will tell you why in writing and how you can complain.
Our website may link to other websites, such as manufacturer or software vendor sites. We are not responsible for the privacy practices of those websites, so please read their privacy policies before providing any information.
If you have a question or complaint about how we handle your personal information, please contact us:
We will acknowledge your complaint and aim to resolve it within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) on 1300 363 992.
We may update this policy from time to time. The current version will always be published on this page.
See also: Security Policy · Website Terms of Use · Returns Policy
Last updated: October 2026
Get in touch and we’ll help.
